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Dell tunes its reward program to support employee wellbeing

Dell Technologies made significant changes to its total rewards program keeping in mind employee wellbeing and to further support their families, communities, and customers.

As a result of the COVID-19 pandemic, Dell Technologies made changes to their total rewards program. These improvements were made, keeping in mind employee wellbeing. At the same time, other decisions were company choices looking at the long-term monetary impact.

They also developed an inner COVID web page on their intranet site where staff members can read COVID-19 updates, FAQs, web links to internal/external sources, and raise their concerns. While it is difficult to deal with every private demand and scenario, the actions they have taken are specifically related to employee wellbeing and further help their family members and customers.

Since early in the pandemic, the leadership team has regularly communicated with employees and was fully transparent about decisions made – says Samprita Majumder, Global Benefits, APJ Leader, Dell Technologies

The adjustments made consist of giving 15 days of COVID-19-related paid leave in addition to the standard paid time off. They enhanced their health programs such as webinars and sources related to emotional/mental health and wellness concerns, parenting, and home schooling. Additionally, made traveling changes early throughout the pandemic because of mandated traveling limitations.

Dell Technologies had an objective to give a flexible work culture to its employees many years ago. Throughout this moment of the COVID-19 pandemic, they have taken proactive measures to support remote working through their Connected Workplace program.

It involved a one-time allowance to all qualified staff members to establish a home office space along with company-provided modern technology and peripherals. In many cases, whenever possible, they have improved policies on childcare as well as parenting support. Also, enhanced emotional and mental health programs assistance like resiliency training via a brand-new EAP program, meQuilibrium.

While they introduced a flexible way of working strategy ten years back, they changed from about 65% to 90% of their staff to work totally remote in a one-weekend break in response to the pandemic. They continue to adapt flexible workplace policies to permit their employees to select the job design that fits them.

As the pandemic continues, they continue to assess the scenario and share all choices around the positive measures they can take for employee wellbeing.

Post COVID-19, Dell Technologies anticipate increased focus on employee wellbeing: physical, mental, economic as well as social. As a C&B Leader, the demand for flexibility and innovation is extremely important for the company as they welcome the new normal and experience an entirely new way of working methodology.

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